DirecTV Genie DVR Tips and Tricks Latest NEW Menus ☆ Slowness FIX TIP Too ☆. Tips, tricks and hints with the new AT&T Directv menus / guides. This is a how to guide to help you either get more info from your system or clear up slow issues that are showing up from the new guide that DTV recently released. Many folks are complaining of slowness with the guide and menus. The video shows you how to improve speed and clear up some issues you might be experiencing on the system.
CLEARMYBOX 2 (There is a space before the two) This search can be used double re-boot and will clean up software and guide data.
CLEARMYBOX This search will remove more from your box and any history. Each clear does not delete any recordings or settings.
Both are close the the same, so start with "Clearmybox 2"
To get to the diagnostic menu hold the "Select" button down for 15 seconds and another menu will popup. This menu will give you info about status of the HR / Client / Video Bridge etc. Very useful if you are having any issues. Also you can see what firmware version you are on, if it's outdated or the old GUI you can force an update.
See my other video on how to do that https://youtu.be/qQDT3ILj21w
Also after you either update or get an update check your TV resolution settings. After an update it often resets back to only 720P. You must check all clients, each one will get reset when updates happen, not every time but often.
Missing logos or on-demand or they do not return after an update (give it a few hours to a day first)
First test internet connectivity with DirecTV servers by doing a speed test. If the first 2 digits of the result code are 88, means you are connected. If the first 2 digits are 87 this would mean the receiver can access the internet but not DirecTV servers. If they can't connect to the servers, try rebooting your router and see if you get the same result. Post below if you can't get to code 88 when testing and I will try to help you.
Here are the entire codes list
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